Our Valued Clients

Manual Pallet Jack - FAQ's

ORDERING PAYMENT DELIVERIES & DISCOUNTS

We office fixed price, same day Delivery for all Metro Melbourne and Brisbane. Just enter your details on the website to see if you qualify. If you live outside these areas we’ll give you an accurate quote prior to dispatch, so you’re not surprised.

Yes, other suppliers pretend that GST is somehow not a part of doing business in Australia. Baffling.

Yes, to government departments and credit approved customers. We require payment on completion of the job for everyone else.

Yes, the bigger the job, the better we can do. And we maintain that price discount throughout all future transactions!

Yes, they are in stock 99.9% of the time in all locations

Yes, if you are on our mailing list, we’ll send you regular specials.

Yes, it may not be much for a couple of bays as we keep prices sharp, but give us a call to discuss.

Yes, no problems

Generally for smaller orders yes. We have pre-assembled Manual Pallet Jack

Yes, see the contacts page for your nearest showroom and opening hours.

Direct deposit, credit card or cash is fine by us. Cheques too, but they have to clear first.

We dispatch within 48 hours, but mostly the next day. The time it takes will depend of your location but local deliveries will arrive with 2-3 days and anywhere else 7-10. But, we will give you call to discuss once the order is placed.

Sure is. We use the latest SSL encryption technology. We don’t see your card details, and we certainly don’t store them.

Yes, if you can wait for the cheque to clear. Bandits have caught us out too many times for us to deliver goods prior to cleared funds, sorry.

Yes, or you can ask a courier to pick up for you. Just let us know a time so we can have everything ready.

Not yet, but we are working on it.

Yes, as long as we are comparing apples with apples, we’re confident we offer the best value in Australia. Don’t expect us to price match some dodgy, Pallet Jack that’s been sitting outside at Bondi Beach though.

We can generally help if you want a short term rental of a jack or a container ramp. Give us a call.

MANUAL PALLET JACK WARRANTY & STANDARDS

Yes, Unirack has been in business over 17 years, proudly Australian-owned by a family that has separated itself around Australia so we can maintain a high standard. Our rate of growth suggests we are on the right track. And if you don’t believe us, we can happily provide dozens of references from both big and small customers who use us time after time.

Two years against Structural or Manufacturing Defects. Very rare!

The warranty is a back to base warranty. All we need you to do is drop the item back to one of our warehouses so that we can get it repaired, or replaced. Our warranty does not cover misuse.

We manufacture in China to engineered standards.

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